DDM Consulting is considered software integrator as well as a software developer. Therefore we have as an add-on to standard solutions made several applications, which may in specific or generic cases be supplied and integrated.
DDM MediQ / DistriQ
MediQ / DistriQ from DDM Consulting enables users to transfer calls to the appropriate group by using drag-and-drop. MediQ / DistriQ includes:
Toolbar from DDM Consulting turns your PC into a sophisticated, yet easy to use phone.With full control over your phone calls, insight in your call history and the waiting queues of the contact center it is the perfect agent tool.