DDM Consulting
DDM Consulting is considered software integrator as well as a software developer.
Therefore we have as an add-on to standard solutions made several applications, which may in specific or generic cases be supplied and integrated.

DDM MediQ / DistriQ

MediQ / DistriQ from DDM Consulting enables users to transfer calls to the appropriate group by using drag-and-drop. 
MediQ / DistriQ includes:
  • Visual call controle
  • Realtime status of your colleagues
  • CTI integration
  • Business application integration

DDM Toolbar

Toolbar from DDM Consulting turns your PC into a sophisticated, yet easy to use phone.With full control over your phone calls, insight in your call history and the waiting queues of the contact center it is the perfect agent tool.

DDM Callback Server


DDM CDR Writer

"Optimizing customer and agent experience, that's our goal"